Looking for support for the classic version of Flow? Click here

Resetting your password 1 minute read

To reset your password, visit account preferences and select the "Password" section.

If you know your current password and want to change it, open your Account Preferences by clicking the organization icon in the top left and clicking your email address in  the dropdown. Then, beside the "Password" section, click "Edit." Enter your current password, then enter your new password twice. Click "Save Changes" to create your new password.

Resetting Password New 1

In the event that you forget your password, you can reset it from the login page by clicking "Forgot your password" link below the login fields. Enter your account email address (it has to be your primary address, not one of your alternates.) If you’re logging in automatically on the web app but are locked out of the mobile apps, tap the organization name, click "Logout" in the dropdown menu and follow the steps from there.

Resetting Password New 2

Once you reset your password, you’ll be sent an email that links you to the password creation page. Here, enter your new password in the two available fields (once to create, once to confirm), and click "Save Changes."

Did this article answer your question?

Thanks for letting us know! 👍

❌ Something went wrong. Please refresh and try again.

Flow won’t run on your browser. To deliver the best possible experience to our customers, we took advantage of the latest web technologies that aren’t supported by your browser. As such, we can only safely support the latest versions of Safari, Chrome, Firefox, and Internet Explorer. Learn more at Browse Happy