Purchasing a Subscription 6 steps

To use Flow beyond the end of your free trial, visit app.getflow.com/upgrade and enter your payment information.


When you’ve decided if Flow is a good fit, you can purchase a subscription to continue using Flow beyond the trial end-date. To do so, click the green "Upgrade Now" button in the top nav bar, or open your account preferences by clicking the v next to the organization name on the left side of the blue nav bar and select "Account Preferences."


Scroll down to the Organization section and select "Upgrade" to launch the Subscription checkout.


In the "Choose a plan" dialog, select the plan that best suits your needs by clicking the "Your organization size" dropdown. If, for example, you work with 8 people, the 10-person plan, which lets you invite up to 10 users, would be the best choice. You can click "Monthly" or "Annually" below the displayed amount to choose your billing schedule. If you have a organization that is larger than the plans listed, you can contact our team to discuss other options. We'll show you your subtotal on the next page so you can confirm the amount. 


Finally, if everything looks good, you'll enter your billing information, including billing address. If any billing details are incorrect, the fields will highlight red.


When you’ve confirmed all the information in the form is correct, click "Pay" at the bottom of the dialog to purchase your subscription. You will be brought to a success page once the payment is confirmed. If there was an issue with the charge, you will see an error. If you have trouble purchasing a subscription or if you encounter any other billing issues, please get in touch with our team any time.


If you are a organization owner, you can download and view your available invoices in your “Account Preferences”. Scroll down to the “Organization” section and select “View Invoices” under “Subscription”. In this section you can also set company info, like a company name and VAT/tax number, that you want to appear on future invoices as well. 

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